CalMHSA + CertifyOS: Transforming County Credentialing Across California
The California Mental Health Services Authority (CalMHSA) partnered with CertifyOS to modernize and standardize credentialing for over half a dozen counties — transitioning from manual spreadsheets to a unified, automated platform.
By leveraging CertifyOS’s configurable workflows, automation, and built-in compliance tools, CalMHSA achieved:
- 98% credentialing accuracy
- <3-day average turnaround time
- 1,400+ behavioral health providers credentialed across seven counties
The result? A scalable, compliant, and provider-friendly system that improves access to care for more than 600,000 Californians.
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