THE CERTIFYOS PODCAST
Why provider data is broken — and what health plans can do about it
Episode 12 · April 15, 2026 · 34 min
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ABOUT THE SPEAKERS
Meet this episode’s guests
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Jordan SmithCo-founder & CEO, CertifyOS
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Ankit PatelCo-founder & CTO, CertifyOS
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Katie RiggsVP of Network Operations, Meridian Health Plan
EPISODE DESCRIPTION
Provider directories are a persistent pain point for health plans, members, and regulators alike. In this episode, CertifyOS co-founders Jordan Smith and Ankit Patel sit down with Katie Riggs, VP of Network Operations at Meridian Health Plan, to explore why traditional credentialing and directory management approaches fall short — and how modern data infrastructure is changing the game.
Key takeaways
40%Average reduction in operational costs when health plans modernize provider data infrastructure
<1.2 daysAverage credentialing turnaround on CertifyOS, compared to 90–120 days industry standard
98.7%Data quality score across the CertifyOS network, powered by 600+ primary source integrations
3M+Practitioners managed on the platform — one of the largest provider data networks in the country
TRUSTED BY HEALTH PLANS AND PROVIDER GROUPS NATIONWIDE
Meridian HealthCenteneMolina HealthcareOscar HealthAlignment Healthcare
“The health plans that treat provider data as a product — not a compliance checkbox — are the ones winning on accuracy, speed, and member trust.”
JORDAN SMITH, CO-FOUNDER & CEO, CERTIFYOS