Fireside Chat: Modernizing Credentialing at Select Health
How CertifyOS’s provider credentialing can reduce friction across healthcare networks: A conversation with Nick Helfrich, Chief Growth Officer at CertifyOS, and Mark Wankier, AVP of Provider Development at Select Health.
Healthcare organizations are under growing pressure to onboard providers faster, reduce administrative burden, and maintain compliance across increasingly fragmented systems. In this fireside chat, Nick Helfrich of CertifyOS and Mark Wankier of Select Health explore why traditional credentialing models no longer scale — and how shared approaches to provider data and credentialing can unlock meaningful operational gains.
Why Provider Credentialing Matters
In the conversation, Nick and Mark discuss why the challenges of traditional credentialing aren’t isolated process issues—they’re the result of fragmented systems where the same provider information is collected and verified over and over again. As networks grow and providers move more frequently across organizations, this approach becomes harder to sustain.
CertifyOS’s automated credentialing offers a way forward by reducing duplication while maintaining rigorous standards, helping organizations activate providers more quickly and with less administrative strain.
“The problem isn’t effort — it’s duplication. When every organization independently collects and verifies the same provider information, delays become inevitable. Shared credentialing is about removing that friction without compromising standards.” — Mark Wankier, AVP, Provider Development, Select Health
What Automated Credentialing Enables
In this fireside chat, learn how credentialing at scale with automation helps:
- Reduce repetitive data collection
- Improve data consistency and auditability
- Shorten time-to-network participation
- Lower administrative burden for providers and payers alike
Nick and Mark also share how Select Health partnered with CertifyOS to transform a manual, inconsistent process into a scalable, automated engine that:
- Reduced turnaround times from 6+ months to 8 weeks
- Eliminated their credentialing backlog
- Achieved 99.8% accuracy in file processing
- Streamlined multi-state operations with automation and policy-driven workflows
Find out how modern credentialing works in practice and what it can unlock for healthcare organizations navigating growth, complexity, and change.
Want to see the raw results of this partnership? Check out our Select Health case study.
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