Select Health Cut Credentialing Turnaround Times to 8 Weeks While Eliminating a Heavy Backlog

Select Health, a leading non-profit health plan serving over a million members, partnered with CertifyOS to modernize its credentialing operations. By replacing manual, disconnected processes with an automated, API-driven model, Select Health was able to reduce credentialing turnaround times from 6+ months to just 8 weeks — all while eliminating backlogs and achieving 99.8% file-level accuracy. The transformation also improved workforce efficiency and compliance readiness — with no new headcount. Download the full case study to see how Select Health achieved scalable growth, seamless Salesforce integration, and a best-in-class provider experience powered by CertifyOS.