CertifyOS provider data management

THE CERTIFYOS PODCAST

Why Finding a Therapist Is Harder Than Finding a Doctor

Episode 8 · September 9, 2026 · 65 min

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ABOUT THE SPEAKERS

Meet this episode’s guests

Nick Helfrich
Nick HelfrichChief Commercial Officer, CertifyOS
Mitch Gorodokin
Mitch GorodokinSenior Vice President of Business Development, CertifyOS
Visar Tasimi
Visar TasimiSVP of Provider Success and Market Operations, Lucet

EPISODE DESCRIPTION

Over 60 million Americans live with a mental health condition, and about six in ten can't get consistent access to care. Visar Tasimi's team gets someone into behavioral health care in an average of four days. He'll tell you supply is only part of the problem. The bigger part is data. Visar is Senior Vice President of Provider Success and Market Operations at Lucet, where he oversees a network of roughly 60,000 behavioral health providers. In behavioral health, one provider often works for three or four companies, which multiplies the same record and makes all of it harder to keep accurate. In this conversation with Nick and Mitch, Visar explains ghost networks, the work of finding out when a provider is actually available, and the single fix he'd want the whole industry to adopt.

Key takeaways

4 daysLucet's average time to get a member into behavioral health care.
60,000Behavioral health providers in Lucet's network.
4x the dataOne provider working for four companies means four versions of the same record to keep accurate.
1 sourceHis magic-wand fix: providers maintain their record in one place, and everyone in the ecosystem pulls from it.
“All these practitioners went to school to take care of patients. They didn't go to school to become experts in how to maintain 20 different portals.”

— Visar Tasimi, Lucet

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