EPISODE DESCRIPTION

Every health tech company promises AI will make you healthier. Dr. Ankoor Shah says that's not what the technology is being built to do. He is a pediatrician who co-led Washington, DC's COVID-19 response and now serves as VP of Clinical Excellence at Included Health. His view: healthcare technology has historically widened disparities, and today's AI is funded to optimize the revenue cycle, not patient outcomes. From there, Nick and Mitch get into the part that decides your care: finding a doctor who is safe. Ankoor explains why the biggest quality gains come from moving people out of the bottom quartile, how sanctioned providers slip across state lines, and why even he has no real incentive to keep his own data accurate across a dozen health plans.

Key takeaways