CertifyOS provider data management

THE CERTIFYOS PODCAST

Provider Data Is a Trust Problem in a Data Costume

Episode 10 · September 29, 2026 · 64 min

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ABOUT THE SPEAKERS

Meet this episode’s guests

Nick Helfrich
Nick HelfrichChief Commercial Officer, CertifyOS
Mitch Gorodokin
Mitch GorodokinSenior Vice President of Business Development, CertifyOS
Anshul Rathi
Anshul RathiFounder and CEO, CertifyOS

EPISODE DESCRIPTION

Anshul Rathi joined Oscar Health as one of its earliest employees and inherited a single spreadsheet. He built the first system himself, until fifteen spreadsheets talking to each other finally broke. The in-house fix came back as a five-year roadmap and a $50 million price tag. Every vendor he found was a point solution fixing a single symptom. Six years later, Oscar had grown from two states to twenty, with more than 40,000 providers credentialed. Along the way Anshul concluded the industry had misdiagnosed itself. Provider data isn't a data problem. It's a trust problem wearing a data costume. In this episode, Nick and Mitch break their own rule and talk about CertifyOS: how it started, why screenshots became the industry's proof of trust, and why Anshul thinks a company like his shouldn't need to exist in the end state.

Key takeaways

$50MThe price tag for building Oscar's provider data system in house, on a five-year roadmap.
2 to 20 statesOscar's growth while Anshul ran credentialing, with more than 40,000 providers credentialed.
70%The industry's gold standard for directory accuracy. Members still hit a wrong listing 30% of the time.
0.09%The hallucination rate when two AI models check each other's work, down from 3 to 4%.
“Everyone interprets the regulation in their own way and everyone says, trust me, but everyone wants screenshots.”

— Anshul Rathi, CertifyOS

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